Sr. Executive, Service Delivery

Vacancy for the Post: Sr. Executive, Service Delivery

Company Name:

Job description: Job Context
Full time and permanent position

Job Responsibilities

  • To deal with complicated customer and handle difficult situation
  • Proven working experience in a customer service oriented organization/ISP.
  • Solid background in customer retention and re-engagement strategies.
  • Technical expertise with customer relations and case analysis.
  • Able to perform multi tasks.
  • Strong communication skills along with a customer-oriented attitude
  • Must have strong ability to manage project delivery through internal and external stakeholders.
  • Excellent understanding of customer service and customer management principles.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At least 3 year(s)
  • The applicants should have experience in the following area(s):

Customer Service * The applicants should have experience in the following business area(s):

IT Enabled Service

Additional Requirements

  • Age 22 to 30 years
  • Both males and females are allowed to apply
  • Ability to deal with complicated customer

Job Location

Dhaka

Salary
Negotiable

Compensation & Other Benefits

  • Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source

Bdjobs.com Online Job Posting.

Expected salary:

Location: Dhaka

Job date: Fri, 09 Jul 2021 02:45:42 GMT

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