Network Engineer(Production Service)

Vacancy for the Post: Network Engineer(Production Service)

Company Name: Augmedix

Job description: Network Engineer(Production Service)

Dhaka, BD /

Global IT – IT (Bangladesh) /

Full-time

To provide support to our customer’s network connectivity and user experience. Working with wifi enabled android devices, as well as windows workstations to ensure stable connectivity and delivery of services.

Job Responsibilities

  • Data trends and analysis
  • Proactively check connectivity matrices, investigate, and prepare any remediation recommendations.
  • Support for network related issues related to Android hardware and wireless networks
  • Maintain support tickets and updates within the SLA timelines
  • Support calls with customers and clients
  • Customer-facing meetings detailing network recommendations and adjustments in improving wireless network infrastructure and security requirements.
  • Documentation drafting and review

Systems:

  • WiFi Network
  • Android OS
  • Mobile Devices
  • Teamviewer/Airwatch
  • Cisco/Meraki Networks

Education and Experience Requirements:

  • Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent.
  • CCNA or 3+ Years information technology experience
  • Knowledge of WiFi troubleshooting, WiFi Network Design, security policy requirements in a HIPAA environment preferred
  • Experience in a fast-paced, quickly-growing startup environment

Shift Requirements

  • Willingness to work on a 24/7 shift basis. The primary shift will be the Night shift (Bangladesh Time).

Expected salary:

Location: Dhaka

Job date: Fri, 21 May 2021 06:23:48 GMT

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