Executive, Customer Service

Vacancy for the Post: Executive, Customer Service

Company Name:

Job description: Job Context
Please apply who are actually skilled in this area.

Job Responsibilities

  • Full Time Available.
  • Manage large amounts of incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline

Additional Requirements

  • Age at most 28 years
  • Both males and females are allowed to apply
  • Master degree in any discipline.
  • Candidates should have minimum post graduation from reputed University.
  • Experience In Related Field will be appreciable.

Job Location

Anywhere in Bangladesh

Salary
Negotiable

Job Source

Bdjobs.com Online Job Posting.

Expected salary:

Location: Bangladesh

Job date: Thu, 24 Jun 2021 05:26:38 GMT

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